Monday 15 February 2016

A dicey situation - What's the solution?


One evening, while waiting on the platform to get into the train home, I noticed a lady waiting for the same train. Since it was only two of us in that section of the platform and with nothing much to do, I thought of striking a conversation with her as is my usual habit with fellow passengers. The look she gave when she saw me smile was a tad forbidding and immediately with my smile wiped off, I decided to keep to myself. From where I stood on the platform, I could see that she was physically challenged as she had a stick with an arm-brace to support her while walking and standing, However, I could not figure out the extent of her condition.

A train soon came by and she got in. I hopped into the next train, found a place to stand, pulled out the book I was carrying and was completely absorbed in reading it. 

Image courtesy : Google
At one of the stops, I heard a female voice nearby, scolding someone loudly. I looked up and was surprised to see the same lady in the carriage I was in. She had got in at that stop and that voice belonged to her. She was scolding a fellow passenger - a gentleman who was standing right next to me. It appeared from the tirade that when the train had jerked forward after the doors closure, he had extended his hand instinctively to steady this lady. Apparently the lady had not received this gesture all that well. Someone vacated a seat for her and immediately upon sitting down, she even whipped out her phone and took pictures of this gentleman and threatened to sue him for molestation.

Image courtesy : Google
I say gentleman because, if he was a molester he had plenty of chances to molest me or another girl who was standing right in front of him. But he didn't, and he certainly wasn't waiting for this lady. I felt sad for him because he was unnecessarily getting berated for his instinctive kind gesture. After apologizing profusely to her, he just stood there silently allowing her to berate him & take his pictures too!

This entire incident shocked me because people giving & receiving a steadying hand is quite common as the trains do lurch sporadically and I just could not understand her intense anger. During such lurches, I have seen people shooting out their arms instinctively to protect a child from falling down from his seat if she/he is not holding onto the guard rail; same with adults who are standing without holding onto the grab pole or are about to settle down in their seats. Why was this gesture misconstrued by the lady!

Tried my best to understand the lady's reaction. Maybe she thought that he was really molesting her or that he was showing pity on her (which no one wants). Maybe she just didn't want that steadying hand and could have managed to steady herself. Maybe she had a bad day or maybe her self respect dictated her reaction. At the same time, felt that instead of the tongue lashing she gave him, maybe if she had just said, "Thanks, but I can manage by myself", the situation would have been managed well. Also, that especially after this incident, he might think twice or thrice before he lends a helping hand or he may even look the other way when someone is genuinely in need of support.

It's been months since this incident took place and it's unforgettable. Even to this day I wonder what is the right thing to do in such situations, so that the sensibilities of a physically challenged person are not offended and a person's instinctive kind gesture towards him/her is not misconstrued.

Kill with kindness or kill the kindness? What is the middle path? Would love to know.




10 comments:

  1. I would say, take the middle path.. if she can travel by train alone and not look up to people for help, she obviously does not need help. So its always better to stay away than face unwanted wrath. People who need help show that need in their eyes.. In any case, you never mentioned how old the lady was. That would answer a few questions ! Kindness is a language that the deaf can hear and a blind can see.. so never stop being kind !

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    1. Thanks for sharing your thoughts Ravi. Yes, it's true that the lady did look capable of taking care of herself and I guess, she might be in her late 40's. It was one of those moments when a vehicle's sudden jerk causes one to stumble, during which we try to grab at something to steady ourselves, no matter how good our sense of balance is. I do hope that gentleman continues to be kind and not let this incident put him off.

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  2. Why are people so angry these days? Everything is misinterpreted or blown out of proportion. The man was right to do what he did. Maybe she was a proud woman but that is no way of teaching that man. I would still be kind.

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    1. Exactly Janu! I could not understand her anger. She did leave an impression of being a proud woman. I agree with you that her way of teaching him was quite off-key. Thanks for sharing your thoughts.

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  3. As you said, she probably had a bad day. But that does not excuse her tirade. I also feel bad for the gentleman.

    One of the most essential skills one ought to learn is to gauge a person's intentions. If you can't recognize goodwill for what it is, you've missed all of life's lessons.

    I hope the man continues to be kind though. God bless him.

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    1. Thank you for stopping by Dagny, and for sharing your thoughts. Gauging a person's (that too a stranger's) intention is indeed a very difficult skill to acquire & master. I too hop the man doesn't let this incident color his actions in the future.

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  4. It is possible that the woman carries a heavy pain body related to her disability and/or circumstances that can be triggered when someone offers unsought help. She feels that her sense of ego was damaged somehow and reacts in a negative way.

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    1. Thanks for visiting. Yes. It did appear to be that. Guess her sense of ego was damaged.

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  5. There is really no solution other than to be present without judgement and allow the person to vent their unconcious tongue lashing as you put it:). Apparently, the gentleman to his credit, did exactly the right thing and didn't get drawn into a back and forth argument.

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    1. Since the action of the gentleman was swift and instinctive, due to the sudden jerking forward of the train, yes, I guess he did the right thing and not get drawn into the argument. When the situation gives me enough time to deliberate over my action, I usually hang around nearby the physically challenged person without making any offer of help. Only when the person has successfully navigated / maneuvered himself or herself, do I move away from that place.

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